Wednesday, September 09, 2009
An impressive turn around
My mom got the passport yesterday. That is within two weeks of application! I got to admit it is a very impressive turn around for passport re-issue. It takes about the same time in US. But the demand in India is more than 3 times that here. They must be doing something right in the back room. Kudos to that. Friendlier service would reduce the stress of the applicants. There are real problems with the public interface that needs to get addressed. Let's hope we get there sooner than later.
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2 comments:
I always had a positive outlook of Indian Govt. Glad to hear they are improving. Must be the automation drive in govt. offices. Looking at the ID project Nandan Nilakani has undertaken, it looks like Govt. is moving in the right direction. Sometimes I feel that India is more progressive than U.S. in its ability to change - using electronic voting machine, for example. We have to give credit to our Govt. for that.
Dinesh, did you get your voter's card with the new address? I know you were trying for that during last election time.
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